Last Updated: February 25, 2026
Our Commitment to Your Privacy
GoldieCircle helps seniors and their families find benefits, resources, and support. We take your privacy seriously and only collect the information we need to help you.
What Information We Collect
Information You Give Us:
- Email and password (for your account)
- Phone number (optional, for SMS verification)
- Name or nickname you want us to use
- ZIP code (to find local benefits)
- Age range (to show age-appropriate programs)
- Chat messages with Goldie (our AI assistant)
Information Collected Automatically:
- Which pages you visit on our site
- How long you stay on each page
- Your device type (phone, tablet, computer)
- General location (city/state from your IP address)
How We Use Your Information
We use your information to:
- Help you find benefits and resources in your area
- Remember your preferences (text size, language)
- Keep you logged in
- Save your chat history with Goldie
- Verify your identity via SMS/text messages
- Improve our website and services
- Comply with the law
We never sell your personal information to anyone.
Cookies We Use
Essential Cookies (Always Active)
These cookies are required for the website to work:
- Keep you logged in
- Remember your chat conversations
- Save your preferences (text size, language)
- Protect your account security
Analytics Cookies (Your Choice)
These cookies help us improve GoldieCircle:
- Google Analytics tracks which features you use most
- Helps us understand what’s working and what needs improvement
- All data is anonymous
You choose whether to allow analytics cookies. Click “Essential Only” on the cookie banner if you prefer not to share analytics data.
SMS/Text Messaging
If you choose to sign up using your phone number, we’ll send you text messages for account verification.
What You’ll Receive:
- One-time verification codes (OTP) during signup and login
- Frequency: Approximately 1-3 messages per signup/login attempt
- No marketing: We only send security-related verification codes
Message Rates & Opt-Out:
- Standard message and data rates may apply from your mobile carrier
- Opt-out: Choose email signup instead, or contact [email protected] to remove your phone number
- Help: Text HELP or email [email protected]
SMS Service Provider:
We use Twilio for SMS delivery. By providing your phone number, you consent to receive verification codes via SMS. We do not share your phone number with third parties for marketing purposes.
Who We Share Your Information With
We Share With:
- Service providers – Companies that help us run the website (hosting, email, SMS delivery, security)
- Benefit providers – If you request information from a specific organization (senior center, housing program, etc.), we’ll share your contact info with them so they can help you
We Never Share With:
- Advertisers or data brokers
- Social media companies (unless you choose to connect through Facebook)
- Anyone trying to sell you products
Legal Requirements:
We may share your information if required by law or to:
- Respond to court orders or legal processes
- Protect the safety of our users
- Prevent fraud or illegal activity
Your Privacy Rights
You have the right to:
Access Your Information
- See what information we have about you
- Request a copy of your data
Correct Your Information
- Update your profile anytime
- Fix any errors in your account
Delete Your Information
- Close your account and delete your data
- We’ll remove your information within 30 days
Opt Out of Analytics
- Click “Essential Only” on the cookie banner
- Google Analytics won’t track your activity
Stop Marketing Emails
- Click “unsubscribe” in any email we send
- Or adjust settings in your account
Remove Your Phone Number
- Email [email protected] to remove your phone number from our system
- You can still use email signup instead
To exercise these rights: Email us at [email protected] or use your account settings.
Security
We protect your information using:
- Encrypted connections (HTTPS)
- Secure password storage
- Regular security updates
- Limited employee access to personal data
However, no website is 100% secure. Please use a strong password and keep it private.
How Long We Keep Your Information
- Active accounts: We keep your information as long as your account is open
- Closed accounts: We delete most information within 30 days of closing your account
- Legal requirements: Some information may be kept longer if required by law
- Anonymous data: We may keep anonymous usage statistics (no personal info) indefinitely to improve our services
Children’s Privacy
GoldieCircle is for adults age 18 and older. We do not knowingly collect information from children under 16.
Changes to This Policy
We may update this privacy policy from time to time. We’ll notify you of major changes by:
- Posting a notice on the website
- Sending an email to your registered email address
Continued use of GoldieCircle after changes means you accept the new policy.
California & Other State Residents
If you live in California or certain other states, you have additional rights:
Right to Know
- What personal information we collect
- How we use it
- Who we share it with
Right to Delete
- Request we delete your personal information
- Some exceptions apply (legal requirements, fraud prevention)
Right to Opt Out
- Opt out of “sale” of personal information (we don’t sell your info, but analytics cookies may be considered a “sale” under some state laws)
- Use the “Your Privacy Choices” link in our footer
No Discrimination
- We won’t treat you differently for exercising your privacy rights
To make a request: Email [email protected] or call [phone number]
Google Analytics
We use Google Analytics to understand how people use GoldieCircle. Google Analytics collects:
- Pages you visit
- How long you stay
- What device you use
- General location (city/state)
This data is anonymous – Google doesn’t know who you are.
Opt out: Click “Essential Only” on the cookie banner, or install the Google Analytics Opt-out Browser Add-on.
Contact Us
Questions about privacy?
📧 Email: [email protected]
📧 Support: [email protected]
📞 Phone: [Your phone number]
📬 Mail:
GoldieCircle
[Your address]
[City, State ZIP]
We’ll respond within 30 days.
Plain Language Summary
What we collect: Your email, phone (optional), name/nickname, ZIP code, age range, and chat messages
Why: To help you find local benefits and verify your identity
Who we share with: Only service providers who help run the site, and benefit providers you request info from
Your rights: Access, correct, delete your data anytime
Cookies: Essential (always on) + Analytics (your choice)
SMS: Optional phone signup receives verification codes only (no marketing)
We never sell your data
Last Updated: February 25, 2026
Effective Date: February 25, 2026
This privacy policy is written in plain language to help seniors and their families understand how we protect their information. If you have questions, please contact us.